User Services

New User Information

The New User Information page is intended to quickly guide new users to:

User Consulting

The High Performance Research Computing (HPRC) helpdesk provides assistance (Mon-Fri, 9am-5pm) with regards to, among other things: debugging, code optimization and parallelization, and batch processing.

HPRC also provides technical assistance beyond general consulting under the Advanced Support Program.


The computer systems managed by HPRC are available for use to university faculty, staff, and students who require large-scale computing capabilities. Access to and use of such systems is permitted only for academic research and instructional activity. All other use is strictly prohibited without the approval of the High Performance Research Computing Resource Allocation Committee.

All HPRC users are responsible for knowing and following our policies.

Please visit our account applications page to apply for or renew an account on our resources. Users working on medium or high intensity projects should also have their principal investigator request a research allocation.

For External Users

HPRC resources are available for use to external users who are actively collaborating with TAMU faculty or staff. HPRC supports TAMU researchers to stimulate the formation of collaborations with outside entities.

Accounts for users at not-for-profit external entities are not charged for usage, but may be added as sub-accounts under a TAMU faculty or staff Principal Investigator (PI).

Accounts for users at commercial for-profit entities are offered at commercial cost recovery rates (six cents per CPU core hour). TAMU faculty or staff who are collaborating with and supported by external for-profit entities are NOT subject to the commercial rate schedule, however, charges are made for usage by their external collaborators. Industry users will have to sign a Memorandum of Understanding (MoU) with HPRC to use HPRC resources. Users must apply for and receive their own accounts and may NOT be added as sub-accounts under a TAMU faculty or staff PI.

Determination of active collaboration with external entities and persons will be made annually, and when the TAMU collaborating PI asserts that a collaboration has ended. External users are expected to follow HPRC guidelines with respect to acknowledgement of support for their work.

NOTE: External users must provide their own licenses to use any licensed software on HPRC resources.

For Visiting Scholars, Affiliates, and Collaborators

At a bare minimum, you will need a TAMU assigned NetID. This provides login access to the TAMU campus and the HPRC clusters. The issuance of NetIDs is controlled by the TAMU Identity Management Office.

There are two types of NetIDs available for non-TAMU researchers.

  1. A Guest NetID, which will provide quick, but temporary, access to TAMU resources. This is best for short term use. A sponsoring professor required. A Guest NetID is good for short term consulting from vendors/suppliers and others. Long term collaborators should get a "supported" NetID.
  2. A "supported" NetID -- this requires a sponsor as well but provides a longer term login and access to TAMU wireless networks for those that visit the campus. In addition to a sponsor (PI), the Division of Research requires that collaborators using HPRC resources file a visiting scholars report. Users will need to apply for a Basic account to get started on (using) HPRC resources. From there, their sponsoring PI can provide them "Service Units" (SUs=CPUs x hours) for use.


HPRC offers a variety of short courses ranging in topics for beginners, intermediate, and advanced users each semester.

We also offer or sponsor workshops on selective subjects with more in depth training conducted by industry vendors and research institutes.

There are also some available online training materials.

Terra Cluster


The HPRC documentation wiki includes: