System Notices

Terra Cluster Maintenance, December 17

Posted at 11/26/2019 4:33pm

The Terra cluster will be unavailable from 9am to 6pm on Tuesday, December 17th. Software and hardware maintenance will be performed during this downtime. Jobs will not be scheduled if they will overlap with this maintenance window.

HPRC Ticketing System Unavailable, December 2 — UPDATED

UPDATE: (12/02/2019 12:54pm): The ticket system has been back online since around 11:30am.

Posted at 12/02/2019 9:41am

The HPRC ticketing system is currently unavailable. If you need immediate assistance, please call the help desk at 979-845-0219. We expect the ticketing system to be restored later this morning.

Two-Factor Authentication for HPRC Clusters, November 4

Posted at 10/17/2019 4:54pm

Starting on November 4, 2019, Duo two-factor authentication will be required for all SSH logins to the HPRC clusters. The test system,, is available for HPRC users to try Duo two-factor authentication with their existing SSH/SCP/SFTP programs.

For more information, visit the wiki page.