Difference between revisions of "HPRC:Consulting"
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* email: [mailto:help@hprc.tamu.edu help@hprc.tamu.edu] | * email: [mailto:help@hprc.tamu.edu help@hprc.tamu.edu] | ||
* telephone: (979) 845-0219 | * telephone: (979) 845-0219 | ||
| − | * visit us at room 103 in the Teague Annex (TAES) ( | + | * visit us at room 103 in the Teague Annex (TAES) ([http://aggiemap.tamu.edu/?Bldg=0457 Map]) |
Your queries should include, when possible, the following items: | Your queries should include, when possible, the following items: | ||
Revision as of 15:09, 12 February 2016
User Consulting
The High Performance Research Computing (HPRC) staff provides assistance (Mon-Fri, 9am-5pm) with regards to, among other things: debugging, code optimization and parallelization, and batch processing. You can contact us in one of the following ways:
- email: help@hprc.tamu.edu
- telephone: (979) 845-0219
- visit us at room 103 in the Teague Annex (TAES) (Map)
Your queries should include, when possible, the following items:
- Informative e-mail (subject) headers.
- The name of the machine you are working on.
- Relevant error messages.
- Location of relevant files: job files, error files, etc. As a courtesy to the SC staff, please do not send us large files (larger than 100 KB) as email attachments.
- Which program/package you were running.
- Clear description of the problem.
PLEASE DO NOT PUT YOUR UIN IN ANY EMAIL TO THE SUPERCOMPUTING FACILITY
The usefulness, accuracy, and promptness of the information we provide to answer a question depends, to a good extent, on whether you have given us useful and relevant information.
Before you send a query to the Help Desk, check the News and Current Events and the Messages of the Day for news that may answer your query or be related to your query.
